Terms of Use

SmartCRM24 is an AI-native CRM system: a unified inbox from messengers and a website widget, a sales funnel, a built-in AI agent, a catalog, a knowledge base, tasks, and reports. A detailed description of the functionality is on the website’s home page.

The Service is provided “as is” and “as available.” We are continuously developing it, so its functionality may change.

The website is intended for getting acquainted with the Service. It is prohibited to:

• Automatically collect or copy content (except for ordinary indexing by search engines).
• Use the website to distribute malware or malicious links.
• Circumvent technical protection measures.
• Use the website for activities that violate applicable law.

The chat with the SmartCRM24 agent on Telegram is a demo version of the Service. It lets you ask questions about the pilot, integrations, and pricing.

The AI’s answers are generated automatically and do not constitute legal, financial, medical, or any other professional advice. Answers may contain errors. Make important decisions only after verifying the information with authorized specialists.

Using SmartCRM24 within a client’s working environment (on real leads) is governed by a separate agreement (offer) or framework agreement. The terms of such an agreement take precedence over these Terms in the part they directly govern.

Pricing, limits, and the payment procedure are on the “Pricing” page and in the agreement with the client.

All website content (texts, design, code, trademarks, including the “SmartCRM24” mark) belongs to the SmartCRM24 team and is protected by intellectual property law.

Use of the website’s materials is permitted only with our written consent, except for the ordinary use of the website for its intended purpose.

The processing of personal data is described in the Privacy Policy, which is an integral part of these Terms.

To the maximum extent permitted by applicable law, we are not liable for:

• Indirect damages: lost profits, lost opportunities, loss of reputation.
• Errors or inaccuracies in the AI’s answers within the demo.
• Unavailability of the Service for reasons beyond our reasonable control (DDoS attacks, provider outages, actions of third parties).
• Decisions you make based on information from the website without proper professional verification.

For commercial use of the Service, the SLA and limits of liability are fixed in a separate agreement.

We may amend these Terms from time to time. The current version is always available at /terms. Continued use of the website after an update means you agree to the new version.

These Terms are governed by and construed in accordance with the law of the jurisdiction specified in the agreement with the client. In the absence of such an agreement — the law of the Republic of Tajikistan.

All questions about these Terms — on Telegram: @muhammad_babolo.