The whole sale.
One flow.
Upload a product, launch the ad, let the agent qualify the lead, hand off to a human, take the payment, collect the review. Scroll — every step plays out exactly the way it happens in SmartCRM24.
Upload the product
Add a photo, price, and description — or import the whole catalog from Excel, 1C, or your online store. From this moment the agent knows exactly what you sell.
Launch the ad
The product photo becomes a creative. Click-to-chat ads on Instagram and Facebook launch right from the platform: every click opens a dialog, not a landing page.
Runner Pro — lightness in every step. DM us 👟
Leads pour in from every channel
WhatsApp, Telegram, Instagram, Facebook, the website widget — every message lands in one inbox with a single customer history. Even voice notes and comments on your posts.
The agent qualifies the customer
Answers in seconds, in the customer's language, with real product data: price, sizes, stock. Finds out budget, intent, and urgency — and warms the lead up to a decision.
The agent doesn't let leads go cold
If the customer goes quiet, the agent comes back on its own — a day later, with the reserved item and a reason to reply. No manager reminders needed.
The funnel updates itself
Every dialog is a deal card. Stages switch on their own as the conversation moves — you watch a live board instead of filling one in.
Handoff to a human
When the customer is ready to buy — or asks something beyond the agent's scope — the dialog goes to a manager with full context. No "could you repeat your question".
- Runner Pro, size 43
- Delivery by Friday
- Payment: card
Manager sends a payment link
One click — and the invoice is already in the chat. The customer pays without leaving the messenger; the deal card updates itself.
Order completed
Payment confirmed, order packed and delivered. The deal closes as won, and the revenue lands in your reports automatically.
The system collects feedback
After delivery the customer gets a short rating form in the same chat. Scores flow into analytics — you see service quality without chasing reviews.
Same question — different answers.
The agent doesn't run on scripts. It sees who is writing: a first-time visitor gets a warm intro and help choosing, a returning wholesale buyer gets their terms straight away.
The whole business — on one screen
Revenue, funnel conversion, channel mix — and AI-scored dialog quality: every conversation graded against your rubric, operators ranked. A daily digest lands in the owner's Telegram.
See the full cycle on your product.
A pilot takes days, not months: connect a channel, upload the catalog — and watch the agent take the first leads all the way to payment.